A - When our residents are confused or even forgetful it is so easy to become impatient. We're often busy with many issues at a time and forget that we are there to be a support for our people. It is important in these situations to remain calm and patient. Our responses need to be loving and respectful. It is even helpful in your response if you use words like "I think" or "maybe" instead or "remember". Please look at this checklist from the Alzheimer's Association and share it with your caregivers.
The checklist is here .
